cvc6's Privacy Policy

cvc6 (referred to herein as "we", "us" or "the platform") provides a trusted online betting and casino service for users in Bangladesh. We believe that your personal privacy is a fundamental right. This privacy policy describes how cvc6 collects your personal information, the purposes for which it is used, with whom it is shared, and how it is kept secure.

By registering on our website cvc6.cam, managing an account, or using any of our services, you are considered to have accepted the terms of this privacy policy. We ask that you do not use our services before reading this policy.

1 What Information We Collect

Various types of information are collected when you open an account at cvc6 and while you use the platform. The categories of information collected are listed below:

1.1 Registration and Identity Information

• Full name (in Bengali or English)
• Date of birth — required for age verification (21+ confirmation)
• Mobile number — for account verification and communication
• Email address — for notifications and support
• Address — required for security verification purposes
• National ID (NID) or passport details — applicable for enhanced KYC verification

1.2 Financial and Transaction Information

• bKash, Nagad or Rocket account number — for deposits and withdrawals
• Transaction history — including amount, date and method
• Betting history and gaming activity
• Records of bonus and promotional benefit usage

1.3 Technical and Usage Information

• IP address and device identifier information
• Browser type, operating system and device model
• Login time, session duration and platform navigation data
• Data collected through cookies and similar tracking technologies
• Your geographic location (at country level, not precise GPS)

2 Purpose of Using Your Information

cvc6 uses your information only for specific, legitimate and fair purposes. We never use or sell your information unnecessarily.

• Account Management: To create, manage and secure your account.
• Identity Verification: To complete age verification (21+), prevent fraud and carry out KYC.
• Financial Transactions: To process deposits, withdrawals and bonuses.
• Customer Support: To resolve your issues and provide 24/7 support in Bengali.
• Notifications and Communication: To send account updates, security alerts and relevant information.
• Responsible Gaming: To identify unusual betting patterns and take necessary action.
• Platform Improvement: To analyse user experience and improve service quality.
• Security Monitoring: To prevent account hacking, money laundering and fraud.

3 Sharing and Disclosure of Information

cvc6 does not sell your personal information to third parties. However, there are specific circumstances in which sharing information may be necessary:

3.1 Payment Processors

Necessary information is shared with payment providers such as bKash, Nagad and Rocket to complete financial transactions. These third parties follow their own privacy policies and we only provide the minimum information required for the transaction.

3.2 Technology and Service Partners

Data necessary for managing gaming activity may be shared with game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe and others. These partners may only use information for contracted purposes.

3.3 Legal Obligations

We may be required to disclose information in response to a court order, legal process or a valid request from a government authority. In such cases we will only provide information that is legally required.

4 Data Security Measures

cvc6 has adopted industry-standard security measures to protect your information:

• SSL Encryption: All data transmissions are secured with 256-bit SSL/TLS encryption, making it nearly impossible for third parties to decode the data.
• Secure Server Infrastructure: Data is stored on high-security servers with active firewalls and intrusion detection systems.
• Two-Factor Authentication: Two-step verification (2FA) is available to help protect your account.
• Password Hashing: Your password is not stored directly but is kept as an encrypted hash.
• Regular Security Audits: Platform security is reviewed regularly and any vulnerabilities identified are resolved.
• Access Controls: Only authorised staff can access your information and every access is logged.

5 Your Rights

As a user of cvc6, you have the following rights regarding your own information:

To exercise any of these rights, please contact our support team via live chat or by email. We will do our best to respond as quickly as possible.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the cvc6 website. Cookies are small text files stored on your device that help improve your experience on future visits.

6.1 Types of Cookies

• Essential Cookies: These are essential for maintaining login sessions, ensuring security and the core functionality of the platform.
• Functional Cookies: Used to remember your preferences such as language and betting settings.
• Analytics Cookies: Help generate statistics to understand how users interact with the platform.

Most browsers have the option to disable cookies, but doing so may limit some functionality of the platform.

7 Data Retention Period

cvc6 does not retain your information longer than necessary. The following policy is followed:

• Active Accounts: All relevant information is retained for as long as the account remains active.
• Closed Accounts: Even after an account is closed, transaction records are retained for a specified period to meet legal obligations.
• Dispute Resolution: If a dispute or legal process is ongoing, the relevant information is retained until it is resolved.
• Responsible Gaming Records: Records of self-exclusion or limit-setting are retained for an extended period for protective purposes.

8 Protection of Minors

cvc6 is a 21+ platform. We do not knowingly collect any information from persons under the age of 21. Age is verified at the time of registration and if we become aware that a minor has opened an account, that account will be closed immediately and the information deleted.

9 Third-Party Links and Services

The cvc6 platform uses software from game providers such as Pragmatic Play, JILI, PG Soft, Spribe and others. These game providers have their own privacy policies. cvc6 is not responsible for their data collection or usage practices. We work with them only under contracted protections.

Payment partners — bKash, Nagad and Rocket — operate under their own privacy policies. We recommend reading their policies before completing a transaction.

10 Policy Changes and Updates

cvc6 reserves the right to update this privacy policy from time to time. If any significant changes are made, we will:

• Send a notification to your registered email address.
• Display a notification when you log in to the website.
• Update the effective date at the top of this page.

If you continue to use the platform after a policy change, you will be considered to have accepted the new policy. We therefore ask that you check this page regularly.

11 Responsible Gaming and Data Protection

cvc6 is committed not only to protecting your information but also to your overall wellbeing. As part of responsible gaming, we analyse your betting patterns so that if signs of addiction appear, the necessary support can be provided. This data is never used for advertising purposes.

If you ever have concerns about your account information or betting history, please visit our Responsible Gaming page or contact our support team directly.